Shipping policy
Welcome to Sweet Freedom! We’re excited to get your order to you as quickly and safely as possible. Please read our shipping policy below for details on processing times, delivery options, and other important information.
Processing Times
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All orders are processed within [1–3 business days] after payment is received.
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Orders are not shipped or delivered on weekends or holidays.
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If we experience a high volume of orders or any shipping delays, we’ll notify you by email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping: [3–7 business days]
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Express Shipping: [1–3 business days]
Delivery times are estimates and may vary depending on your location and carrier delays beyond our control.
Shipping Locations
We currently ship to:
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Domestic (Pakistan)
If your location isn’t listed, please contact us at [your email address] to see if we can arrange a special delivery.
Order Tracking
Once your order has shipped, you’ll receive a confirmation email with a tracking number. You can use this number to check your delivery status at any time.
Incorrect or Damaged Orders
If your order arrives damaged or incorrect, please contact us within [7 days] of delivery at [support email] with your order number and photos of the issue. We’ll make it right as quickly as possible.
Lost or Stolen Packages
Sweet Freedom is not responsible for lost or stolen packages once marked as delivered by the carrier. We recommend contacting the shipping carrier directly to resolve such issues. However, we’ll do our best to assist you in locating your order.